Tuesday: 10:00 am to 7:00 pm
Wednesday: 10:00 am to 7:00 pm
Thursday: 10:00 am to 7:00 pm
Friday: 10:00 am to 7:00 pm
Saturday: 9:00 am to 2:00 pm
The first time you visit our app you'll need to REGISTER. You sign up using your email or mobile number, plus your name and birth date. This information is never shared and always kept confidential.
Once you are logged in, you are taken to the CARDS tab (this is the home screen). There are 4 tabs on the app: CARDS, DETAILS, DEALS, and MY REWARDS. We'll walk you through each one:
This is where you collect your punches (think of them as 'stamps' or 'points') and see what rewards are available when you reach a certain number. At Salon Eleven, you earn points every time you make a referral and every time you purchase a retail product.
To collect punches:
You are currently on the Details tab. Here you'll find our location address, hours of operation, and the details on how to use our rewards app to earn and redeem your punches.
By registering for our rewards program, you are also eligible to receive additional deals and special offers, over and above the rewards that you can earn by collecting punches!
On this tab, a list of available deals will be displayed. Click the VIEW button beside each deal to see the details and, if you are interested in the offer, you can click on GET. That offer will then automatically be transferred into your MY REWARDS tab to use when you want. We recommend you check to see if there is an expiry date indicated to ensure that you redeem the offer in time!
This tab contains all of the current rewards you can redeem for in our salon. When you want to use one of the rewards, simply click REDEEM.
**You Must be at the salon when you press Redeem, or you will lose your reward!**
Click REDEEM again, and show your reward at the front desk. Your reward will expire in 5 minutes (you will see a countdown) and then disappear from the app.
We hope you enjoy all the wonderful rewards that you will earn as our thank you for being a loyal client of our salon!
If you have any questions or issues, please don't hesitate to reach out to one of our staff and we will gladly assist you.