Cover

BB Hair Studio

102-3121 Hill Rd
Lake Country V4V 1G1
(250) 540-3003

Locations

BB Hair Studio

102-3121 Hill Rd
Lake Country V4V 1G1
(250) 540-3003

Hours

Tuesday: 9:00 am to 8:00 pm
Wednesday: 9:00 am to 8:00 pm
Thursday: 9:00 am to 8:00 pm
Friday: 9:00 am to 8:00 pm

HOW TO USE OUR REWARDS APP:


The first time you visit our app you'll need to REGISTER. You sign up using your email or mobile number,
plus your name and birth date. This information is never shared and always kept confidential.
Once you are logged in, you are taken to the CARDS tab (this is the home screen). There are 4 tabs on the
app: CARDS, DETAILS, DEALS, and MY REWARDS. We'll walk you through each one:

CARDS:

This is where you collect your stamps (think of them as "points") and see what rewards are available when
you reach a certain number. For every in-salon purchase of $25 (per visit, before tax), you are
entitled to 1 stamp.
To collect stamps:
1. Show your app at the front desk after your service. Our staff member will present you with a QR code
2. Press the button: Stamp Card (on CARDS screen). Then press Stamp Card again on the next page
3. The app will prompt you to open your camera. Take a picture of the code, to scan it
4. Your stamp(s) will be automatically added to your account!

DETAILS:

You are currently on the Details tab. Here you'll find our location address, hours of operation, and the details
on how to use our rewards app to earn and redeem your stamps.

DEALS:


By registering for our rewards program, you are also eligible to receive additional deals and special
offers, over and above the rewards that you can earn by collecting stamps!
On this tab, a list of available deals will be displayed. Click the VIEW button beside each deal to see the
details and, if you are interested in the offer, you can click on GET. That offer will then automatically be
transferred into your MY REWARDS tab to use when you want. We recommend you check to see if there is
an expiry date indicated to ensure that you redeem the offer in time!

MY REWARDS:

This tab contains all of the current rewards you can redeem for in our salon. When you want to use one of
the rewards, simply click REDEEM.
**You Must be at the salon when you press Redeem, or you will lose your reward!** 
Click REDEEM again, and show your reward at the front desk. Your reward will expire in 5 minutes (you will
see a countdown) and then disappear from the app.

We hope you enjoy all the wonderful rewards that you will earn as our thank you for being a loyal client of our salon!

If you have any questions or issues, please don't hesitate to reach out to one of our staff and we will gladly assist you.
 

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PRIVACY NOTICE:
This privacy notice discloses the privacy practices for our loyalty program. This privacy notice applies solely
to information collected by this program. It will notify you of the following:
1. What personally identifiable information is collected from you through the program, how it is used and
with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect against the misuse of your information.
4. How you can correct any inaccuracies in the information. 
Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information
that you voluntarily give us via email or other direct contact from you. We will not sell or rent this
information to anyone.
We will use your information to confirm certain actions that you take within the program and to inform you
about special offers and news related to our business.  We use third-party service providers to provide
certain services to you and we may share personal information with such service providers. We require any
company with which we may share personal information to protect that data in a manner consistent with
this policy and to limit the use of such personal information to the performance of services for our loyalty
program.
Unless you ask us not to, we may contact you via email or text in the future to tell you about specials, new
products or services, or changes to this privacy policy.
Your Access to and Control Over Information 
You may opt-out of any future contacts from us at any time. You can do the following at any time by
contacting us via the email address or phone number given on our website:
- See what data we have about you if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security 
We take precautions to protect your information. When you submit sensitive information via the website,
your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and
transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and
looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a specific job (for example, billing
or customer service) are granted access to personally identifiable information. The computers/servers in
which we store personally identifiable information are kept in a secure environment.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via
telephone at the number at the top of this page.